Accessibility Statement
Last updated: 23 June 2026
We want everyone to be able to browse products, manage an account, and complete purchases on our website. We are working to improve accessibility and welcome your feedback.
Our commitment
We aim to conform to widely recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where practicable. Accessibility is an ongoing effort as we add new products, features, and content.
Measures we take
Our approach includes:
- Using semantic HTML and descriptive labels for forms, buttons, and navigation.
- Providing text alternatives for meaningful images where possible.
- Supporting keyboard navigation for core shopping flows.
- Maintaining sufficient color contrast for text and interactive elements.
- Testing pages on common browsers and screen sizes, including mobile devices.
Known limitations
Some third-party content, older product images, or embedded media may not yet meet all accessibility standards. We review high-traffic pages regularly and prioritize fixes that affect checkout, search, and account access.
Assistive technology
Our site is designed to work with modern browsers and common assistive technologies such as screen readers and browser zoom. If you experience difficulty, try updating your browser or contact us with details of the issue.
Feedback and accommodations
If you have trouble accessing any part of this website, or need an alternative format for product or order information, please email accessibility@wenger.lk (replace with your operational inbox) with the page URL and a description of the barrier you encountered.
We will try to respond within 5 business days and work with you on a reasonable accommodation.
Formal complaints
If you are not satisfied with our response, you may escalate your concern to the relevant disability rights or consumer protection body in Sri Lanka.